Headlines This Week

🌊 Industry

Royal Caribbean Group and Sandals Resorts leaders marking the partnership agreement

Photo: Royal Caribbean Group and Sandals Resorts, via PR Newswire

Royal Caribbean Group  ·  September 23

Royal Caribbean Group moves into all-inclusive resorts with a 50% Sandals investment

Our Group signed an agreement to acquire a 50% equity interest in Sandals and Beaches Resorts for approximately $3 billion, expanding the vacation portfolio beyond cruise and private destinations.

  • The joint venture includes the existing Sandals adults-only and Beaches family all-inclusive portfolios across the Caribbean.
  • The companies will explore broader distribution and deeper guest engagement across both portfolios.
  • Existing reservations, loyalty programs, resort operations and cruise operations continue as usual.
  • The transaction is expected to close in early 2027, subject to customary approvals and closing conditions.
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Magnolia Bakery Banana Pudding served for Holland America Line

Photo: Holland America Line, via Cruise Industry News

Holland America Line  ·  September 24

Magnolia Bakery's Banana Pudding enters the Lido rotation

Holland America will stage a Magnolia Bakery Banana Pudding Bar once per cruise in Lido Market on Caribbean ships during the 2026–27 season.

  • The partnership marks the first time Magnolia Bakery desserts will be available at sea.
  • Holland America chefs trained with Magnolia Bakery's team in New York to reproduce the preparation and presentation.
  • The wider Caribbean program includes regional Dining Room dishes, a Caribbean Seafood Boil, themed brunch and teatime, and a Rum Ambassador program with more than 35 rums.
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VIVA Cruises  ·  September 30

VIVA Boutique makes wine expertise part of the operating model

VIVA Cruises' 2028 boutique collection will run three- to seven-night itineraries in France and Italy aboard Viva Beyond and Viva Unique.

  • Master of Wine Romana Echensperger will curate selections, align pairings with menus and destinations, train teams and host selected tastings and masterclasses.
  • New sailings include La Grande Cucina, A Taste of Normandy, and a Champagne & Sparkling Cruise.
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Rendering of MSC Group's Sandy Cay private island in The Bahamas

Rendering: MSC Group, via Seatrade Cruise News

MSC Group  ·  September 28

Sandy Cay breaks ground with dining built into the destination brief

MSC Group held the official groundbreaking for Sandy Cay, the new Bahamas destination adjacent to Ocean Cay MSC Marine Reserve.

  • The 2028 destination is planned for guests of MSC Cruises and Explora Journeys.
  • MSC's public concept emphasizes dining, private retreats and attentive hospitality in a quieter, luxury-oriented island experience.
  • Individual restaurant names, menus, pricing and access rules have not been announced.
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Hapag-Lloyd Cruises  ·  October 4

Kevin Fehling returns to THE GLOBE for seven chef-hosted voyages

Three-Michelin-starred Chef Kevin Fehling will personally join seven 2027 voyages aboard EUROPA, welcoming guests at THE GLOBE.

  • Fehling began working aboard EUROPA approximately 25 years ago and has operated THE GLOBE for seven years.
  • His Hamburg restaurant, The Table, retained three Michelin stars for the eleventh time in June 2026.
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Explora Journeys  ·  Departed October 5

Winery-led Mediterranean program sails aboard EXPLORA I

A seven-night Food & Wine Trails program departed Rome aboard EXPLORA I, hosted by Fritz Winery and LANDO Wines.

  • The schedule includes a welcome reception, tasting in Marble & Co. Grill, winemaker's dinner in Fil Rouge and farewell reception.
  • Optional wine-focused shore programming extends the hosted experience beyond the ship.
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Where the dining experience is expanding

Three public moves announced during this issue's two-week window

🍽️ Restaurant Watch

Restaurant Technology  ·  September 30

DoorDash connects ordering, reservations, loyalty and marketing in DashOS

DashOS links DoorDash Marketplace, direct ordering, reservations, loyalty, guest management and marketing so a restaurant can recognize the same opted-in guest across channels.

  • DoorDash says operators can add products without adopting a separate system or overhauling their current tech stack.
  • In a July–August test, DoorDash reported AI-personalized recommendations lifted reservations by more than 15% versus non-personalized recommendations.
  • Deeper integrations with POS and middleware providers are planned beginning in 2027.
Read More →

Reservations  ·  September 29

OpenTable puts an $80 estimate on a two-top no-show

OpenTable's first U.S. Restaurant Impact Report found that restaurant operators estimate a no-show table for two costs $80 on average.

  • Twenty-eight percent of surveyed diners said they missed a reservation without cancelling at least once in the past year.
  • Forty-seven percent said understanding the financial impact would make them more likely to honor or properly cancel a reservation.
  • The report is based on 1,501 U.S. diners, 355 restaurant workers and OpenTable platform data.
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Labor  ·  October 2

September restaurant hiring cools after August's surge

Eating and drinking places added 10,800 seasonally adjusted jobs in September, following a revised 33,800 gain in August.

  • Restaurant employment ended September 109,000 jobs above the year-earlier level.
  • The National Restaurant Association described the recent pattern as modest but uneven growth.
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Growth  ·  September 29

El Pollo Loco signs for 15 New York-area restaurants

El Pollo Loco closed three development agreements for 15 New York-area restaurants over five years, with its first New York City location planned for Queens in mid-2027.

  • The chain operates more than 500 restaurants across 10 states.
  • It projects 18 to 20 new openings during 2026 as it expands beyond its Western core.
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🌴 In the 305

Granado's Classic smash burger cut open on a tray

Photo: Lorenzo Franco, via Miami New Times

Brickell  ·  Opened October 2

Granado's puts a Miami accent on the smash-burger format

Miami native John Paul “JP” Granado opened Granado's at 1250 S. Miami Ave. with three signature smash burgers, loaded fries, burger bowls and soft serve.

  • The Choripan Burger combines chorizo and chimichurri, while the Avo Smash adds avocado, greens, jalapeños and green sauce.
  • The venue operates daily from 11 a.m.; Thursday through Saturday service runs until 3 a.m.
  • The concept layers live music and late-night programming onto a compact, focused fast-casual menu.
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Kush Wynwood restaurant and bar interior

Photo: Kush Wynwood, via Miami New Times

Wynwood  ·  October reopening target

Kush Wynwood returns with housing for hospitality workers upstairs

Kush Hospitality plans to reopen at 2003 N. Miami Ave. inside the restored 1926 building now called Kush Korner.

  • The project pairs the restaurant with a cocktail bar, tattoo studio, art installations and 10 income-restricted studios for hospitality workers.
  • The menu pulls signature dishes from across the group, supported by cocktails, zero-proof drinks and a $5 happy hour.
  • An exact opening day had not been announced by October 6.
Read More →

Also on the calendar

COTOA — Chef Alejandra Espinoza's Bib Gourmand Ecuadorian restaurant moves to an 80-seat home at 1111 NE 125th St., Suite 200, opening October 22 with an expanded menu, cocktail program and private dining room.North Miami
Bazaar Meat by José Andrés — the theatrical steakhouse returns at Andaz Miami Beach, 4041 Collins Ave., on October 22 with meats, seafood, vegetables and cocktails shaped for South Florida.Miami Beach
Apotheke South Beach — botanical cocktail lounge opening October 16 behind an unmarked Washington Avenue entrance at Moxy South Beach, with nine Miami-only formulas and rotating historic drinks.South Beach

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